Terms of Service

You must be at least 18 years old and able to form a binding contract. If you use KutrimBots for a business, you confirm you're allowed to accept these Terms on its behalf, and "you" includes that business.

Give accurate information when you sign up and keep your sign-in details safe. You're responsible for everything that happens in your workspace, including actions taken by agents you set up. Tell us straight away at the address below if you think someone has accessed your account without permission.

KutrimBots gives you a team of AI agents that chat with you and each other, remember context, browse the web, work with files, and use apps you connect. Actions that send, post, pay or delete something ask for your approval first, unless you choose to allow them.

AI can make mistakes. Check important output before you rely on it, and don't use the Service as your only source for medical, legal, financial or other professional advice. We improve the Service continually and may change or remove features; we'll give notice of changes that significantly reduce what a paid plan includes.

KutrimBots is sold as a monthly subscription. Prices are in US dollars; taxes are added where applicable.

• Solo: $20 per month, up to 5 agents, and $10 of AI usage included each month.
• Team: $49 per month, up to 20 agents, and $25 of AI usage included each month.
• Business: $89 per month, up to 50 agents, and $50 of AI usage included each month.
• Top-up: a one-time $10 purchase that adds $10 of AI usage. Unused top-up usage carries over from month to month.
• Subscriptions renew automatically each month until cancelled. The AI usage included in a plan resets at the start of each billing period and doesn't roll over.
• Payments are processed by Kelviq, our merchant of record, which handles checkout, billing, taxes (such as GST and VAT) and invoices. Your payment details are held by Kelviq, not by us. Subscriptions started through Creem, our earlier payment provider, stay with Creem.
• Trial: the Solo plan starts with a free 7-day trial. Starting it needs a card or UPI, and nothing is charged until it ends. During the trial you get $2 of AI usage and the trial limits below. When the trial ends, Kelviq charges the Solo price each month automatically unless you cancel in Plan & billing before the trial ends. We may refuse a trial to accounts that misuse it.
• Creating an account is free, but agents only reply once you start the trial or a plan.

To keep the Service fast for everyone, each plan includes limits on the resources it uses. When you reach a limit, the action is refused with a message explaining why; nothing is charged extra. Monthly limits start again each billing period. Limits per plan:

• Trial: up to 3 agents, 300 app actions a month, 5 active automations and 600 automation runs a month (scheduled at most every 15 minutes), 5 routines, 200 CRM leads, 500 MB of file storage, 2 published pages and 100 website chats a month.
• Solo: up to 5 agents, 2,000 app actions a month, 20 active automations and 6,000 automation runs a month (scheduled at most every 15 minutes), 20 routines, 5,000 CRM leads, 5 GB of file storage, 6 published pages and 1,000 website chats a month.
• Team: up to 20 agents, 4,900 app actions a month, 80 active automations and 20,000 automation runs a month (scheduled at most every 5 minutes), 80 routines, 25,000 CRM leads, 20 GB of file storage, 20 published pages and 5,000 website chats a month.
• Business: up to 50 agents, 8,900 app actions a month, 200 active automations and 60,000 automation runs a month (scheduled at most every 1 minute), 200 routines, 100,000 CRM leads, 50 GB of file storage, 50 published pages and 20,000 website chats a month.

The AI usage included in a plan (and in top-ups) is the part of your subscription set aside to run your agents. Your agents run on our servers using our own accounts with AI model providers, under those providers' commercial terms.

We do not resell access to AI models or APIs. You never receive an API key, endpoint or tokens, and the allowance can only be used by your agents inside KutrimBots. It can't be transferred, sold, withdrawn or exchanged for cash.

If you connect your own AI provider in Settings, that account and its billing stay yours, and its usage isn't charged to your allowance.

You can cancel any time from the Billing page in your account. Cancelling stops the next renewal; you keep your plan until the end of the period you've paid for. Refunds are covered by our Refund Policy.

These rules cover everything you do with KutrimBots and everything your agents create or send for you: text, images, posts, emails and messages. You agree not to use KutrimBots, or let your agents be used, to:

• create, request or share sexually explicit, pornographic or other NSFW adult content of any kind, including erotic stories, sexual role-play and sexual images;
• create any sexual content involving minors, or anything that sexualises minors. We report this to the authorities;
• create or spread hate speech, harassment or threats, or content that promotes violence, terrorism or self-harm;
• impersonate real people or organisations, or create deceptive deepfakes of real people;
• send spam or unsolicited bulk messages, or run scams, phishing or fraud;
• break any law or anyone's rights, including privacy, intellectual property and consumer-protection laws;
• create or spread malware, or attack, scan or gain unauthorized access to any system;
• get around usage limits, billing, or the separation between customers' workspaces;
• resell or give others access to the Service, or to the AI models behind it, without our written permission;
• build a competing product by copying the Service, or scrape it at scale.

KutrimBots agents are instructed to refuse requests that break these rules, including any request for sexually explicit or NSFW adult content. If you or your agents try to get around this, we may remove the content and suspend or close the account, without a refund for the misuse.

To report content that breaks these rules, email support@kutrimbots.com.

You own what you put into KutrimBots and what your agents produce for you ("Your Content"). You give us permission to store, process and transmit Your Content only to run the Service for you, including sending it to the AI model provider and the apps your agents use. We don't sell Your Content and don't use it to train AI models.

You're responsible for Your Content and for the actions your agents take, especially actions you approve or allow to run automatically. Make sure you have the right to use any data, accounts or apps you give your agents.

The Service connects to services run by others, such as AI model providers, apps you connect (Gmail, Slack, and others through Composio), Google sign-in, Kelviq and Creem. Your use of those services is also covered by their own terms, and we're not responsible for them.

KutrimBots, its software, design and branding belong to us and our licensors. These Terms give you the right to use the Service while your account is active; they don't transfer any ownership.

You can stop using KutrimBots and ask us to delete your account at any time.

We may suspend or close an account that breaks these Terms, puts other customers or the Service at risk, or doesn't pay. Where it's reasonable, we'll tell you first and give you a chance to fix the problem. After an account is closed, its workspace data is deleted, except records we must keep by law (such as payment records).

The Service is provided "as is" and "as available". To the extent the law allows, we make no warranties beyond those in these Terms, including that the Service will be uninterrupted or error-free, or that AI output will be accurate.

To the extent the law allows, KutrimBots isn't liable for indirect, incidental, special or consequential losses, or for lost profits, revenue or data. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim. Nothing in these Terms limits liability that can't be limited by law.

We may update these Terms. We'll change the date at the top, and for significant changes we'll tell you by email or in the app before they take effect. Continuing to use the Service after that means you accept the updated Terms.

These Terms are governed by the laws of India. Disputes will be handled by the courts of Ahmedabad, Gujarat, India, unless the law of your country gives you the right to bring a claim where you live.

Questions about these Terms: support@kutrimbots.com.